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Privacy Policy


We are committed to protecting and respecting your privacy. This Statement of Privacy applies to www.JYOTINewYork.com, JYOTI, LLC and other other website URLS that redirect to www.JyotiNewYork.com or other JYOTI, LLC operated websites, or JYOTI social media sites including but not limited to JyotiNewYork Facebook page, JyotiNewYork Twitter page, JyotiNewYork Pinterest or JyotiNewYork Instagram page, and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to JYOTI, LLC include but not limited to all of the above mentioned properties of JYOTI, LLC. The JYOTI website is an eCommerce site. By using the JYOTI website, you consent to the data practices described in this statement.


We want you to know how we may use and protect the personal information you give us. This policy ("Privacy Policy") sets out how we use and protect any personal information that you give us when you use this Website, order through our catalog or via telephone. If you have any questions about this policy, please contact our customer services department by email at info@Jyotinewyork.com before using this Website.

Collection of your Personal Information

In general, you may use this Website without giving us any information. However, additional services may be available if we have certain information about you. JYOTI may collect personally identifiable information, such as your name, telephone number, postal address and email address etc. If you purchase JYOTI's products and services, we collect billing, shipping and credit card information. This information is used to complete the purchase transaction. JYOTI may also collect demographic information, personal or professional interests, experiences with our products and contact preferences in order to provide you with further correspondence about our products and services and to serve you better in the future. We may gather additional personal or non-personal information in the future. If you contact us, we may keep a record of that correspondence

Information about your computer hardware and software may be automatically collected by JYOTI. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the JYOTI website among other things.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through JYOTI's public message boards or social media sites, this information may be collected and used by others and JYOTI is not liable for it.



Use of your Personal Information

JYOTI collects and uses your personal information to provide you with a better service, operate its website(s), for internal record keeping and deliver the services you have requested. JYOTI may also use your personally identifiable information to contact you via email, phone or text messages, social media, or postal mail to inform you of other products or services available from JYOTI and its affiliates. JYOTI may contact you about an order you have placed or an inquiry you have made about our products or services or to communicate to you about your JYOTINewYork.com account. JYOTI may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. JYOTI does not sell, rent or lease its customer lists to third parties. If you may not want JYOTI to contact you, please contact our customer services department by email at info@Jyotinewyork.com.


If you have purchased a product or requested a catalog from us or shared your personal information with us in person or online, you may be placed on the JYOTI, LLC mailing list and email list and may receive periodic mailings by post or by email from us regarding your transaction with JYOTI or to inform you of JYOTI products, special offerings, promotions etc. If you do not wish to receive a catalog and/or periodic mailings by email or by post please contact our customer service department by email at info@Jyotinewyork.com to let us know and you will be removed from our mailing list and/or emailing list.

JYOTI may keep track of the websites and pages our users visit within JYOTI, in order to determine what JYOTI services are the most popular. This data is used to deliver customized content and advertising within JYOTI to customers whose behavior indicates that they are interested in a particular subject area.



Links to third party sites/Third party services


www.JyotiNewYork.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of JYOTI and JYOTI is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. JYOTI is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by JYOTI of the site or any association with its operators.


JYOTI encourages you to review the privacy statements of websites you choose to link to from JYOTI so that you can understand how those websites collect, use and share your information. JYOTI is not responsible for the privacy statements or other content on websites outside of the JYOTI website.



Third party sites/Third party services

Certain services made available via www.JyotiNewYork.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.JyotiNewYork.com domain, you hereby acknowledge and consent that JYOTI may share such information and data with any third party with whom JYOTI has a contractual relationship to provide the requested product, service or functionality on behalf of www.JyotiNewYork.com users and customers.

JYOTI may share data with trusted partners and affiliates to help perform activities such as but not limited to processing online and offline sales of JYOTI products, statistical analysis, store the data securely, send you email or postal mail, provide customer support, arrange for deliveries, third party suppliers and vendors we engage to help us run our business, or a purchaser or potential purchaser of our business. All such third parties are not authorized from using your personal information except to provide these services to JYOTI, and they are required to maintain the confidentiality of your information.

JYOTI will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on JYOTI or the site; (b) protect and defend the rights or property of JYOTI; and, (c) act under exigent circumstances to protect the personal safety of users of JYOTI, our customers, or the public. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction within the framework of the relevant data protection law.


Registration and Personal Information

In order to place an order through the Customer Contact Center or on the Website, you or the JYOTI Customer Service Professional on your behalf will be required to register and create an online account. During this process, you will be required to provide valid and up-to-date personal information, such as your legal name, date of birth, phone number and e-mail address. Upon completion of your registration on the Website, you will receive an email confirming that your account has been created.

We may change the information required to place an order or the registration requirements from time to time. Please refer to our Terms and Conditions, Customer Service Policy and Privacy Policy for more details.

When placing an order through the Customer Contact Center or on the Website, you will be required to provide other personal information as applicable, such as shipping address, billing address and payment details. Additional information may be collected by JYOTI or its third party providers at this time for security and anti-fraud purposes.

You represent and warrant that the personal information you provide to the Customer Contact Center or via the Website is true, valid, complete and up-to-date in all respects, and you confirm that you are the person referred to in the shipping (unless the item is a gift) and billing information provided.


How To Amend The Personal Information We Have Collected?

If you think any information we have about you is incorrect or incomplete, or you wish to have your details removed from our contact database please write to our Customer Contact Center via email address listed here. We will correct or update any information as soon as possible.


Security of your Personal Information and Your Account

JYOTI and our partners try our very best to secure your personal information from unauthorized access, use or disclosure. When personal information is transmitted to other websites, it is protected through the use of encryption. Your credit card information is stored securely with the credit card payment service provider.

We cannot warrant and do not represent that our level of security meets or exceeds any specific standards. No internet transmission is 100% secure or error-free, nor is stored data free from vulnerabilities. We cannot guarantee the security of the Website or our databases or services, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the internet. We are not responsible for the actions of third parties.


Your account

If you use this site, you are responsible for maintaining the confidentiality, safety and security of your account and password for restricting access to your account and/or certain areas of www.JyotiNewYork.com. You agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that JYOTI is not responsible for third party access to your account that results from theft, misuse or misappropriation of your account. JYOTI and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.


Children Under Eighteen

JYOTI does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.JyotiNewYork.com only with permission of a parent or guardian.


Use of Cookies

The JYOTI website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize JYOTI pages, or register with JYOTI site or services, a cookie helps JYOTI to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same JYOTI website, the information you previously provided can be retrieved, so you can easily use the JYOTI features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the JYOTI services or websites you visit.


Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from JYOTI by contacting us via email here.

Changes to this Statement

JYOTI will occasionally update this Statement of Privacy Policy to reflect company policies. You should check this page at all times to ensure that you are aware of any changes.


Contact Information

JYOTI welcomes your questions or comments regarding this Statement of Privacy Policy. You can send us feedback by contacting us here.

Updated as of May 30th, 2013